Designed for those most exposed to exclusion, risk and disadvantage

Support for people and organisations that need confidence, safety and practical progress

We work with individuals, families, young people, schools, churches, SMEs and third-sector organisations — delivering structured, plain-language programmes that build capability and resilience.

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Where we work Cardiff and Wales (community-based and partner delivery)
Delivery style Patient, practical, safeguarding-aware, outcomes-led

Audiences we support

Use the filters or select an audience to view typical needs, delivery approach, and expected outcomes.

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Audience

Individuals & Families

Confidence, safety and independence for everyday digital tasks and services.

  • Forms, accounts, email and essential services
  • Safer online behaviour and scam awareness
  • Digital wellbeing and support pathways
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Audience

Young People

Leadership, purpose and safer digital engagement that supports education and future prospects.

  • Identity, confidence and goal-setting
  • Safer online choices and peer pressure resistance
  • Communication and leadership skills
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Audience

Schools & Education

Safeguarding-aware cyber awareness, digital confidence and practical support for pupils and staff.

  • Online safety and responsible digital behaviour
  • Staff awareness and safer everyday practice
  • Parent/community-facing sessions where needed
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Audience

Churches & Faith Communities

Protecting vulnerable members and improving safer communication and practices.

  • Fraud/scam awareness for members
  • Safer communications and social media
  • Simple policies and good practice
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Audience

SMEs & Organisations

Practical training to reduce risk, improve staff behaviour, and strengthen everyday resilience.

  • Phishing, passwords and safer habits
  • Practical baseline policies
  • Incident readiness: “what to do next”
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Audience

Third-sector & Community Groups

Partner delivery for inclusive participation, reduced isolation, and safer digital engagement.

  • Trusted access and local facilitation
  • Inclusive delivery and measurement
  • Volunteer and support pathways
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Common barriers we design around

Digital exclusion is not only access — it is often confidence, capability, motivation and safety.

Confidence

Fear of “getting it wrong” stops engagement. We teach patiently, in plain language, with repetition and practice.

Capability

People may have a device but lack the skills to use services, complete tasks, or solve common problems.

Motivation

Negative past experiences reduce participation. We create welcoming environments with usable next steps.

Safety

Scams and online harm disproportionately affect vulnerable groups. We focus on safer behaviours people can apply immediately.

Access constraints

Mobile-only access, shared devices, cost barriers and low connectivity shape what is realistic. We design accordingly.

Organisational capacity

Small teams are stretched. We deliver training and simple practice improvements that do not create extra burden.

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How we help

Clear programmes, disciplined delivery, practical exercises and credible outcomes.

01

Discovery

We align on audience needs, constraints, safeguarding considerations and outcomes.

02

Design

We propose a realistic format, session plan, materials and measurement where required.

03

Delivery

Plain-language delivery with practice, repetition and patient facilitation.

04

Support

Optional follow-up, signposting and implementation support for organisations.

05

Outcomes

Where required, we provide concise reporting suitable for partners and funders.

06

Iteration

We refine delivery based on feedback and real-world barriers participants face.

Delivery formats

We adapt format to your audience, timetable and safeguarding needs.

Workshops

One-off or short series sessions focused on practical capability and safer behaviour.

Short courses

Structured multi-week delivery with clear milestones and optional measurement.

Partner delivery

Co-designed delivery via trusted local organisations for reach, trust and inclusion.

Enquire about support for your audience

Share your audience, location and timeframe — we will propose a suitable first step.

To get started, tell us:

  • Your audience and approximate numbers
  • Where delivery will take place (Cardiff / wider Wales)
  • Timeframe, constraints and safeguarding needs
  • Priority outcomes (skills, safety, employability, wellbeing)
Request a scoping call Email us